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47% of Britons have reviewed a product online

New research reveals that almost half of Britons (47%) have reviewed a product online, compared to just 33% in the US.

According to the survey from recommendation agency Lexis and digital outfit Beyond, nearly half (43%) of those based in the UK go on to purchase products after engaging with brands online – but less than a third of Americans (31%) do the same.  

For one in five (20%) of both UK and US consumers, these interactions prompt them to share a recommendation.

Building on research carried out by the New York Times earlier this year (which uncovered six types of US sharers), Lexis and Beyond mirrored the excercise for the UK, creating seven profiles for this market.

1. The Altruists. Altruists share because they want to help.  Making up 39% of sharers, they post useful links, offers and tips – and in return, like to be thanked for their efforts. 

2. The Selectives. This group is particular about what they share and are aware of what their audience will enjoy, just over a quarter (26%) of online sharers are Selectives.  More likely to be women, Selectives are thoughtful and their recommendations work, with over a quarter (27%), knowing someone who has bought something as a direct result.

3. The Passionates. One in five sharers (17%) are Passionates, sharing information on subjects they are knowledgeable about to entertain and connect with people of similar interests. 

4. The Connectors. For this group, it’s all about being social. One in ten (8%) are Connectors, sharing things they can do or try with friends to fill their social diary. 

5. Trendspotters. Ahead of the curve, what Trendspotters share says something about them. More likely to be men, they make up 6% of people who share cutting edge news and creative ideas online.

6. Provacateurs. Always keen to stir up debate, Provacateurs make up a controversial 3% of the online population with strong opinions and a thirst for reactions.

7. Careerists. Climbing the career ladder, 2% of online sharers are Careerists, sharing business interests and networking across the web.

One in five (20%) of those that share things online are so-called ‘High Sharers’, a younger group of people who are brand loyal, own multiple web-connected devices, conduct online research that requires minimal emotional or monetary investment and are three times more likely to recommend a product online.  

While ‘Low Sharers’ are older, put a premium on quality, are less brand loyal, and research products online that cost more and involve more consideration.


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