Facebook is a social network, yes, but it is also a communication tool. Which is why it makes sense to
add “voice” to the platform via a deal with Skype.
Facebook is a social network – a set of
tools that have been put together to enable friends and acquaintances to share
their thoughts, ideas, events, experiences and questions. In effect, these tools
and connections make Facebook a communication tool.
Need to tell people where
you are? Facebook can do this. Need to ask friends if they are free for a party
at the weekend? Facebook will do this. Want to send your friends photos of the
wedding you went to? Yep, Facebook will do this.
Facebook is also a communication network, a way of talking to people you know,
sharing with people you know and hearing from people you know. We are bombarded
with statistics telling us that it is replacing texts and replacing
emails; whatever the truth and whatever the statistics, people are turning to
Facebook for things they would’ve previously said through other mediums.
using it as a replacement for more traditional text-based communications, and
are able to augment this with photos and event invites.
However, to date, the social network has been less successful at replacing
real-time communications. Facebook Chat has always trailed behind other messenger
services, and voice has escaped it altogether.
In fact, voice communications would add a real and new dimension to the
social network. Imagine being able to share photos with people as you talk to
them, or being able to check if friends are online, and willing to talk, and
then calling them directly through the same site. Voice communications would
add another dimension to Facebook and would really distinguish it from other
social networks. And this is why a deal with Skype makes sense.
The beauty of Facebook, and indeed of all social networks, is that they are
connections of friends who want to share with each other. They are distinct from
online communities, where people with the same interests, questions and concerns
gather. They are actually an extension of your address book, but with additional
tools and facilities to change how you interact with friends. It makes sense
that Facebook would add and integrate voice communications to this mix. With
this development, Facebook can really start to rival other communication
To date, we have seen Facebook take traffic from emails and
from texts. But shifting communications from traditional voice to Facebook would
be a more significant change. It would mean that the social network starts to
take on more traditional methods of communication and more traditional
With voice communications, Facebook will have properly grown-up.