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Benefits of Video Marketing for Businesses

Benefits of Video Marketing for Business | Blue Square Management
Benefits of Video Marketing for Business | Blue Square Management

Why Video Marketing is Essential for Your Business Growth

Every minute, over 500 hours of video are uploaded to YouTube. That’s enough content to keep someone watching for years without a break! Imagine your business being part of that conversation. Video has become the language of the internet, captivating audiences across every platform. But how can you make it work for you?

The numbers speak for themselves. By 2025, video content will account for over 82% of all internet traffic [1]. People aren’t just watching videos—they’re using them to make decisions, learn about products, and connect with brands. Whether it’s a quick TikTok, an explainer video, or a polished YouTube ad, video marketing is everywhere, reshaping how businesses communicate.

Still wondering if video marketing is worth the effort? It’s not just a trend; it’s a game-changer. From small businesses to global giants, companies that embrace video marketing are seeing real results—more customers, stronger engagement, and better sales. This guide will show you how video marketing can give your business the edge it needs.

What is Video Marketing?

So, what is video marketing? Simply put, it’s the use of videos to promote your products, services, or brand story. It’s a way to connect with people on a deeper level through visuals and sound. Whether you’re explaining a product, sharing customer testimonials, or giving a behind-the-scenes look at your company, video marketing makes your message clear, memorable, and impactful.

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In this article, I’ll explore why video marketing is a must for businesses today. From boosting your SEO to building trust and driving more sales, I’ll cover the key benefits of using video marketing. Ready to take your business to the next level? Let’s dive in!

Why Video Marketing Matters

Benefits of Video Marketing for Business: Why Video Marketing Matters | Blue Square Management
Why Video Marketing Matters | Blue Square Management

1. Statistical Backing

Numbers don’t lie, and the stats around video marketing are staggering. Did you know that 85% of internet users watch video content daily? From quick TikTok clips to detailed product demos on YouTube, video is everywhere. Even more compelling, 72% of people say they’d rather learn about a product or service through a video than any other form of content. This preference isn’t just a trend; it’s a shift in how people consume and retain information. If you’re not using video, you’re missing out on a huge audience ready to engage.

Compelling Statistics About Video Marketing

The sources provide a wealth of statistics that demonstrate video marketing’s effectiveness in attracting viewers and keeping them engaged.

  • YouTube is the second most popular website in the world and the second biggest search engine [2].
  • Roughly 2.5 billion people use YouTube every month [3].
  • People watch a collective 1 billion hours of YouTube content per day [4].
  • 8 billion people view Facebook video content every day [5].
  • Across all digital platforms, viewers retain 95% of a message when it is presented to them in video format. This is compared to just 10% message retention when people read the same information in text format [6].
  • 88% more time is spent on websites that include video content than those that don’t [7].
  • Websites with video content are 53 times more likely to rank on the first page of Google search results [8].

In addition to these general video marketing statistics, sources highlight the attention-grabbing nature of short-form video content in particular. For example:

  • Over 75% of adults in the United States watch at least 2 hours of short-form videos each day [9].
  • TikTok’s engagement rate is 5.8 billion. This is the highest engagement rate among popular social media platforms, even though TikTok has a lower activity rate [10].

Finally, video marketing leads to higher conversion rates:

  • Adding a video to a landing page can increase conversion rates by up to 80% [11].
  • Videos can increase conversion rates by up to 86% [12].

These statistics demonstrate that video marketing can be a powerful way for businesses to connect with their audience, boost brand awareness, and drive sales.

2. Cognitive Power of Video

There’s science behind why video works so well. The human brain processes visuals 60,000 times faster than text, which means video delivers your message almost instantly. And here’s the kicker: people remember 95% of what they see in a video, compared to just 10% of what they read. That’s a massive advantage when trying to make your brand memorable. Whether it’s a tutorial or a testimonial, video sticks in viewers’ minds in a way no other medium can.

3. Consumer Preference

Let’s face it: attention spans are shorter than ever. Modern consumers don’t have time to wade through long blocks of text. Video meets this challenge head-on, delivering information quickly and engagingly. Whether it’s a 15-second Instagram Reel or a three-minute explainer, videos pack a punch while respecting your audience’s time. For busy people scrolling on their phones, video is the perfect format to grab attention and make an impact.

Video isn’t just another marketing tool—it’s the one that audiences are actively seeking out. With the right approach, your business can harness the incredible power of video to inform, connect, and convert like never before.

Key Benefits of Video Marketing for Businesses

Video marketing isn’t just about creating content—it’s about leveraging its unique power to drive results. Let’s explore some of the core benefits that video can bring to your business.

1. Increased Brand Awareness and Reach

Want to reach thousands—or even millions—with one video? Here’s how video marketing can supercharge your brand’s visibility.

Social Media’s Role in Amplifying Reach:
Social media platforms have become video powerhouses. Think about YouTube, TikTok, Instagram, and Facebook—these platforms prioritise video content because it’s what audiences love most. A single well-made video can spread across these platforms like wildfire, introducing your brand to new audiences you wouldn’t have reached otherwise.

Take Dove’s “Real Beauty” campaign, for example. This heartfelt video series not only went viral but also sparked meaningful conversations about beauty standards, solidifying Dove’s brand identity. Similarly, Old Spice’s quirky “The Man Your Man Could Smell Like” ads turned their brand into a household name, thanks to video’s unparalleled reach.

Actionable Tips for Expanding Reach:

  • Use Calls-to-Action (CTAs): End your videos with clear, actionable prompts like “Share this with a friend” or “Subscribe for more.”
  • Tap Into Trends: Use trending music, hashtags, or video formats to stay relevant on platforms like TikTok or Instagram Reels.
  • Relatable Content: Create videos that connect emotionally with your audience, whether through humour, inspiration, or relatability.

When you combine creativity with strategic distribution, video marketing can introduce your brand to thousands, or even millions, of potential customers. It’s a way to make your message go further, faster.

2. Improved SEO and Website Traffic

Benefits of Video Marketing for Business: Improved SEO and Website Traffic | Blue Square Management
Improved SEO and Website Traffic | Blue Square Management

Video isn’t just engaging—it’s SEO gold. It’s the secret ingredient that helps your website climb search engine rankings and attract more visitors.

How Videos Impact SEO and Rankings

Search engines, especially Google, love videos. Why? Because they increase dwell time—the amount of time visitors spend on your website. A well-placed video keeps people engaged longer, signalling to search engines that your site is offering valuable content. And when search engines see high engagement, they reward you with better rankings.

Moreover, video content is 53 times more likely to appear on the first page of Google results if optimised correctly. That’s a staggering advantage for businesses looking to boost visibility. Embedding videos on your website can also reduce bounce rates, another key metric Google considers when ranking sites.

SEO Optimisation Tips for Videos

To make the most of video marketing for SEO, follow these tips:

  1. Descriptive Titles: Use concise, keyword-rich titles for your videos. For example, instead of “Check This Out,” try “How Video Marketing Boosts Business Growth.”
  2. Closed Captions: Adding captions improves accessibility and allows search engines to crawl and index your video’s text content.
  3. Transcriptions: Including a text transcription below your video makes it easier for users (and search engines) to understand the content.
  4. Video Sitemaps: Submit a video sitemap to search engines to help them index your videos more effectively.

The Role of Thumbnails in Click-Through Rates (CTR):

Thumbnails are your video’s first impression. A compelling thumbnail can increase click-through rates by up to 30%. Choose high-quality, eye-catching images with bold text overlays to grab attention. For example, a thumbnail with a smiling face or an action shot can make your video more inviting.

Pro Tip: Use consistent branding in your thumbnails, such as a logo or signature colours, to build recognition across your video library.

By optimising your videos for SEO and using attention-grabbing thumbnails, you’re not just creating content—you’re driving organic traffic and keeping visitors hooked on your site. That’s the power of video marketing for SEO!

3. Higher Conversion Rates and Sales

Benefits of Video Marketing for Business: Higher Conversion Rates and Sales | Blue Square Management
Higher Conversion Rates and Sales | Blue Square Management

Seeing is believing—and buying. Video has a unique ability to showcase your products or services in action, convincing customers to take the next step.

How Product Demos and Explainer Videos Drive Conversions:

Product demos and explainer videos are powerful tools that help potential customers understand exactly what they’re getting. Unlike text or static images, videos can visually address doubts and demonstrate how a product solves a problem. Imagine someone deciding between two similar items—they’re far more likely to choose the one they can see in action. This visual clarity reduces hesitation and builds confidence in the decision-making process.

For example, a short demo video showing how an easy-to-assemble piece of furniture works can eliminate doubts about complexity. Similarly, an explainer video detailing the benefits of a software product simplifies understanding, making viewers more likely to convert.

Data That Proves Video’s Impact:

The numbers speak volumes about the effectiveness of video in driving conversions. Landing pages that include videos can increase conversions by up to 80% [13]. Why? Because videos keep visitors engaged and provide them with the exact information they need to make a decision.

Additionally, research shows that 64% of customers are more likely to purchase a product online after watching a video about it [14]. That’s a huge opportunity for businesses to turn browsers into buyers.

The Role of Personalised Videos in Email Campaigns:

Email marketing becomes significantly more impactful when combined with video. Personalised video emails, where the recipient’s name or specific needs are addressed, feel tailored and relevant. These emails have been shown to improve click-through rates by up to 300%, making them a game-changer for ROI.

For instance, a real estate agency could send a video walkthrough of a property based on the recipient’s preferences. This not only grabs attention but also builds trust and fosters a stronger connection.

Practical Tips for Maximising Conversions with Video:

  1. Keep It Short: Aim for 1-2 minutes to maintain viewer attention.
  2. End With a Clear Call-to-Action (CTA): Encourage viewers to “Shop Now,” “Learn More,” or “Sign Up Today.”
  3. Test Different Formats: Try a mix of product demos, testimonials, and how-to guides to see what resonates best with your audience.

By showcasing your offerings in action and personalising the experience, video becomes a direct driver of sales and conversions. Whether on a landing page or in an email campaign, video marketing takes your business closer to closing the deal.

4. Enhanced Customer Engagement and Trust

Benefits of Video Marketing for Business: Enhanced Customer Engagement and Trust | Blue Square Management
Enhanced Customer Engagement and Trust | Blue Square Management

Nothing builds trust like a face on camera. Videos give your brand a personality, helping customers connect with you on a deeper, more emotional level.

How Video Humanises Your Brand:

Screens of all shapes and sizes dominate us! People crave authenticity. Videos are the perfect way to show the human side of your business, creating relationships instead of just transactions. A friendly smile, a genuine message, or a heartfelt story told through video can make your audience feel like they’re dealing with real people, not just a faceless company.

For example, a short video introducing your team or showcasing your workspace can make customers feel more comfortable and connected. These little glimpses behind the scenes foster loyalty, showing that there’s a story—and people—behind the brand.

The Power of Video Testimonials:

Customer stories are one of the most effective tools for building trust. When potential customers see others sharing their positive experiences, they’re more likely to believe in your business. This is the magic of video testimonials. They create emotional relatability by letting people imagine themselves in the shoes of a satisfied customer.

For instance, if a fitness studio shares a video of a client talking about how they achieved their health goals with the studio’s help, it makes others think, “That could be me.” These testimonials don’t just sell services—they sell confidence and credibility.

Creative Video Ideas to Build Engagement:

If you want to stand out and truly connect, try these creative video strategies:

  1. Live Q&As: Host a live session where you answer customer questions in real-time. It’s a great way to show expertise and approachability.
  2. Behind-the-Scenes Content: Share clips of your team at work, product creation processes, or fun moments from your office. These insights make your brand feel authentic and relatable.
  3. How-To Videos: Teach your audience something useful or interesting related to your business. For example, a bakery could share tips on decorating cakes, subtly promoting their expertise while adding value.
  4. User-Generated Content: Encourage customers to share videos of themselves using your products and feature them on your platforms. This not only engages your current audience but also builds credibility among potential customers.

When it comes to earning trust and engaging customers, video is unmatched. Whether you’re sharing heartfelt testimonials or going live to answer questions, video content turns passive viewers into loyal customers. By humanising your brand, you’re not just selling a product—you’re building a lasting relationship.

5. Measurable Results and ROI

Benefits of Video Marketing for Business: Measurable Results and ROI | Blue Square Management
Measurable Results and ROI | Blue Square Management

What gets measured, gets improved. Video marketing doesn’t just engage your audience; it provides data-driven insights to make your campaigns smarter and more effective.

Analytics That Drive Decisions:

One of the biggest advantages of video marketing is the wealth of analytics it offers. Unlike other formats, videos let you track exactly how audiences interact with your content. Here are some key metrics to monitor:

  1. View Rates: Know how many people are watching your video and where they’re dropping off. This tells you what’s working and what might need adjustment.
  2. Engagement Rates: Metrics like likes, comments, shares, and watch time reveal how well your content resonates with viewers.
  3. Click-Through Rates (CTR): If your video includes a call-to-action, CTR helps measure its effectiveness in driving traffic to your website or landing page.
  4. Conversion Rates: See how many viewers take the desired action, like signing up for a newsletter, making a purchase, or filling out a contact form.
  5. Shares and Reach: Understand how far your content is spreading and how it’s being received by a broader audience.

These insights let you go beyond guesswork, ensuring every decision is based on real data.

Adapting Campaigns with Real-Time Data:

The beauty of video marketing is the ability to adapt. Unlike traditional advertising, where you’re locked into static campaigns, video allows for real-time tweaks based on performance.

For instance, if analytics show that viewers are dropping off after the first 30 seconds of a video, you can adjust your opening to grab attention faster. Or, if a specific call-to-action isn’t generating clicks, you can test a different approach.

Example:
Imagine you’re running a video campaign to promote a new product. You notice that the “how it works” section is losing viewers. By tweaking this segment—perhaps by making it shorter or more visually engaging—you could significantly boost overall engagement and conversions.

ROI: The Ultimate Indicator of Success

Return on investment (ROI) is the ultimate measure of video marketing’s effectiveness. Video consistently delivers impressive ROI because of its ability to convert viewers into customers. According to research, marketers who use video see revenue grow 49% faster than those who don’t [15]. Additionally, 88% of businesses report positive ROI from video marketing campaigns [16].

Practical Tips for Maximising ROI:

  1. Focus on Your Audience: Use analytics to understand what content your viewers respond to best and double down on it.
  2. A/B Test Your Videos: Create multiple versions of your video with slight variations to determine what performs better.
  3. Optimise for Platforms: Tailor your videos to suit the platform—shorter, snappier videos for Instagram and TikTok; detailed, informative ones for YouTube or your website.

Video marketing isn’t just creative—it’s measurable. By leveraging analytics and adapting campaigns in real time, you can refine your strategy to get better results, higher engagement, and stronger ROI. It’s not just about creating content; it’s about creating content that works.

Types of Video Content for Businesses

Benefits of Video Marketing for Business: Types of Video Content for Businesses | Blue Square Management
Types of Video Content for Businesses | Blue Square Management

Video content comes in all shapes and sizes, each tailored to meet different goals and connect with your audience in unique ways. From quick, attention-grabbing clips on social media to in-depth explainer videos that showcase your expertise, there’s a format for every business need.

In this section, I’ll explore the most effective types of video content you can use to grow your business. Whether you’re looking to boost engagement, drive conversions, or build trust with your audience, these video formats offer endless possibilities to make a lasting impact. Let’s dive in and discover how to use the power of video to its fullest potential!

Check out the video production services that Blue Square Management offer here.

Unleashing the Power of Versatile Video Formats

Video content is one of the most versatile tools in a business’s marketing arsenal. From bite-sized TikToks designed to grab attention in just a few seconds to detailed tutorials that educate your audience, there’s a video format to suit every need. This adaptability makes video marketing perfect for businesses of all sizes and industries, whether you’re promoting a product, sharing a story, or engaging directly with customers.

Short videos thrive on platforms like TikTok, Instagram Reels, and YouTube Shorts, delivering quick bursts of information or entertainment that cater to our fast-paced, scroll-heavy digital lives. On the other hand, longer formats such as webinars, product demos, and tutorials allow you to dive deeper into topics, building trust and showcasing your expertise.

But video’s versatility doesn’t end with length. It also extends to its purpose. Need to increase brand awareness? A captivating social media video can do the trick. Want to explain your services? An explainer video works wonders. Looking to establish authority? Educational content like how-to videos can position you as an expert in your field.

Whether your goal is to engage, educate, or convert, video content adapts to meet your objectives. The beauty of video lies in its ability to connect with people on their preferred platforms, in the format that resonates with them most. It’s not just one-size-fits-all—it’s a solution tailored to your audience and your business.

Exploring Video Types to Boost Business Growth

The beauty of video marketing lies in its diversity. Different video formats serve unique purposes, helping businesses connect with audiences in the way that resonates best. Below, we break down some of the most effective video types and how they can elevate your business.

1. Explainer Videos

Explainer videos are perfect for showing how your product or service solves a problem. These short, engaging videos simplify complex ideas, making them accessible and easy to understand. For example, a software company can use an explainer video to walk users through its platform, highlighting key features and benefits.

Key Benefits:

  • Increases customer understanding of your offerings.
  • Builds trust by showcasing how your solution works in real-world scenarios.
  • Works well on landing pages to boost conversions.

2. Customer Testimonial Videos

What better way to build credibility than letting satisfied customers do the talking? Testimonial videos highlight real-life success stories, showing potential customers how your business has positively impacted others.

For example, a skincare brand could feature a customer sharing their journey to healthier skin using the brand’s products. These authentic stories inspire trust and make your offerings feel relatable.

Key Benefits:

  • Establishes authenticity and builds trust.
  • Addresses potential customer objections.
  • Provides relatable, emotional appeal.

3. Social Media Shorts

Short videos like Instagram Reels, TikToks, and YouTube Shorts are ideal for grabbing attention quickly. These quick bursts of content—often under 60 seconds—are perfect for showcasing products, sharing tips, or hopping on trending challenges.

Example: Wendy’s witty TikToks use humour to keep their audience engaged while subtly promoting their menu.

Key Benefits:

  • High engagement rates due to short attention spans.
  • Easily shareable, increasing your brand’s reach.
  • Perfect for staying relevant with trending topics.

4. Live Streams

Live streams bring a sense of urgency and authenticity to your audience. Whether you’re hosting a product launch, conducting a Q&A session, or giving a behind-the-scenes look at your business, live videos foster real-time interaction and engagement.

Example: Many brands use Instagram or Facebook Live to answer customer questions during launches or events, making audiences feel involved.

Key Benefits:

  • Builds a stronger, personal connection with your audience.
  • Encourages immediate interaction through comments and reactions.
  • Great for promoting limited-time offers or exclusive content.

5. Product Demo Videos

Product demo videos showcase your products in action, highlighting features and benefits in a hands-on way. For instance, Apple frequently uses polished demos during its product launches to show the latest iPhone’s capabilities.

Key Benefits:

  • Addresses customer questions before they even arise.
  • Makes complex products feel simple and user-friendly.
  • Encourages customers to visualise using the product themselves.

6. How-To Tutorials

Educational content is a fantastic way to position your business as an expert in your field. A how-to video not only provides value but also subtly promotes your product or service as part of the solution.

Example: A home improvement company might create a video showing viewers how to install a new light fixture, showcasing their tools in the process.

Key Benefits:

  • Builds authority in your industry.
  • Keeps audiences engaged longer with useful information.
  • Encourages viewers to trust your brand when they need professional help.

7. Animated Business Videos

Animations are a creative way to explain concepts, especially for complex topics. They’re visually appealing and often used in industries like finance, healthcare, or tech to simplify data-heavy subjects.

Key Benefits:

  • Makes complicated information easy to digest.
  • Stands out with colourful, engaging visuals.
  • Suitable for audiences of all ages and industries.

8. Corporate Culture Videos

Showcasing your company culture is a great way to attract customers who align with your values. Highlighting your team, workplace, or initiatives humanises your brand and strengthens your appeal.

Example: A video featuring your team volunteering at a local charity demonstrates your brand’s commitment to community.

Key Benefits:

  • Builds emotional connections with customers.
  • Attracts talent that aligns with your mission.
  • Humanises your brand, making it more relatable.

9. Event Recaps

Hosting an event? Capture the highlights in a recap video to keep the buzz alive long after it’s over. Event videos are a great way to build excitement and showcase your active role in the community or industry.

Key Benefits:

  • Reaches audiences who couldn’t attend in person.
  • Keeps your brand top-of-mind post-event.
  • Builds anticipation for future events.

10. Promotional Videos

Promotional videos are short, engaging clips designed to highlight your product, service, or campaign. They often focus on the key benefits and use compelling visuals and music to leave a lasting impression.

Key Benefits:

  • Drives awareness for new launches or special offers.
  • Attracts attention with professional and visually appealing content.
  • Works well across multiple platforms, including social media and websites.

11. Talking Head Videos

Talking head videos feature a person—often a business owner, team member, or expert—speaking directly to the camera. These videos are simple yet highly effective for sharing insights, delivering updates, or answering questions.

Key Benefits:

  • Builds trust with a personal touch.
  • Easy to create with minimal equipment.
  • Ideal for thought leadership or company updates.

12. Training Videos

Training videos are an excellent way to educate both employees and customers. They provide clear, step-by-step instructions that can be revisited as needed, making them ideal for onboarding or product tutorials.

Key Benefits:

  • Reduces the need for repeated in-person training.
  • Provides consistent information to all viewers.
  • Increases understanding of complex processes.

13. Live Event Videos

Live event videos capture the energy and excitement of your events, whether they’re conferences, product launches, or community gatherings. These videos can be streamed live or edited for future use.

Key Benefits:

  • Builds buzz and excitement during the event.
  • Reaches audiences who couldn’t attend in person.
  • Creates lasting content to promote future events.

14. Case Study Videos

Case study videos dive deep into a customer’s success story, showing how your product or service solved their problem. These videos are highly persuasive and demonstrate your value in action.

Key Benefits:

  • Builds credibility with real-world examples.
  • Highlights measurable results and benefits.
  • Helps potential customers see themselves in similar scenarios.

15. Social Video Marketing

Social video marketing focuses on creating content specifically for platforms like Instagram, TikTok, and Facebook. These videos are often short, snappy, and designed to maximise engagement and shares.

Key Benefits:

Each video type offers unique advantages, so mix and match to meet your goals. Whether it’s driving engagement, building trust, or simplifying a complex message, the right video format can take your business to the next level.

The Final Word: Why Video Marketing is a Must for Your Business

Video marketing is the ultimate tool for businesses looking to stand out in today’s crowded digital landscape. It’s a powerful way to boost brand awareness, drive traffic to your website, and build trust with your audience. Whether you’re creating short social media clips or in-depth tutorials, video helps you connect with your customers in a way that text and images simply can’t match.

From enhancing SEO to improving conversion rates and fostering trust, video marketing brings tangible results that make it an essential part of any strategy. Whatever your goals—whether it’s growing your brand or increasing sales—video marketing offers solutions tailored to your needs.

Now that you’ve seen how video marketing can transform your business, it’s time to take the first step. Ready to level up your strategy? Start simple—grab your smartphone or camera and record a quick introduction to your brand. Focus on authenticity rather than perfection because your audience values the human touch.

Need a professional edge? Consider reaching out to Blue Square Management, a trusted expert in video production. Whether you’re looking to create stunning promotional videos, engaging testimonials, or standout social media content, they can bring your vision to life with top-tier quality.

Takeaway Tip:

Video marketing is about creating meaningful connections with your audience. Start small, stay consistent, and remember—each video you make is a step closer to building a stronger, more successful brand. Let Blue Square Management guide you through the process and help you achieve your video marketing goals with ease.

References

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[2] “Meet The 7 Most Popular Search Engines In The World” by Dave Davies, updated: October 30, 2024, https://www.searchenginejournal.com/seo/meet-search-engines/#:~:text=YouTube%20is%20the%20second%20largest,Jawed%20Karim%20at%20the%20zoo

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[5] “20 Interesting Facebook Video Statistics & Trends (2024)” by Laura Chaves, published May 28, 2024, https://vidico.com/news/facebook-video-statistics/

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[16] “Video Marketing Statistics UK 2024” via https://www.socialfilms.co.uk/blog/video-marketing-statistics-uk#:~:text=Video%20glues%20eyes%20to%20screens,That’s%20a%2019%25%20jump!

About the author

Blue Square Management are a web design and SEO Digital Marketing Agency based in Orpington and Bromley on the borders of South East London and Kent. We help businesses get more leads, increase sales and grow their businesses. Basically, Blue Square Management helps you get more phone calls and sell more products!We do by improving your search engine rankings and getting your found when people are looking for your products or services. We do this through online marketing, which includes SEO (Search Engine Optimisations), Local SEO, Web Design, PPC Management services, Online Reputation Management, Video Production Services, online Video Marketing and Social Media Marketing.Need help with your online marketing? Want more customers? Sell more products? Contact London & Kent's lead online digital marketing company, Blue Square Management to find out how we can help your business.