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Boost the Power of Newsletters: Easy Tips from the Experts

9 Newsletter Tips | Blue Square Management
9 Newsletter Tips | Blue Square Management

Newsletter Tips and Marketing Ideas to Enhance Your Strategy

Email newsletters are a great way to connect with customers and keep your audience engaged. While social media gets a lot of attention, newsletters can build loyalty and keep readers coming back.

So, how can you make your newsletters as effective as possible? Here are some key newsletter tips from experts that will help you create newsletters that grab attention and bring real results.

Newsletter Marketing Tips and Ideas Infographic

Newsletter Tips Infographic | Blue Square Management
Newsletter Tips Infographic | Blue Square Management

1. Make It Personal: Target Your Audience for Best Results

If you’re a smaller business, personalisation might feel hard without lots of data. But there are some easy steps you can take. Start by dividing your email list based on things like customer interests, past interactions, or even where they live. Use simple tools like surveys to learn what your customers like, and try email platforms like Mailchimp or Constant Contact that have built-in personalization features. Adding a customer’s name or offering tailored suggestions can make your readers feel special without needing complicated data. For more inspiration, check out Content Ideas to Drive Engagement.

In a world of generic messages, personalisation stands out. Customised newsletters help readers feel seen and understood, which leads to more engagement.

Big companies like Amazon and Spotify are really good at personalization. Amazon sends book recommendations based on browsing history, and Spotify shares custom playlists. These examples show how personalisation makes readers feel unique and valued.

Personalization Boosts Engagement

Personalisation continues to be one of the most effective tactics for email newsletters. Personalised emails have significantly higher engagement rates:

  • Personalising the email body can lead to a 28.57% increase in click-through rates, while using personalised subject lines can result in a 26% higher open rate on average (GetResponse)​Backlinko.
  • Furthermore, emails addressed personally (e.g., including the recipient’s name) can increase open and click-through rates by up to 35% (LXAHub)​Porch Group Media.
  • A compelling case study involves Mailigen, where using behaviour-based segmentation to resend modified versions of emails to those who hadn’t opened them initially resulted in an overall open rate increase to 29.1% (Neil Patel)​Neil Patel.

2. Use Storytelling to Create an Emotional Connection

Here’s a simple guide to crafting great stories for your newsletters:

  1. Know Your Audience: Understand who you’re writing to. What do they need, and what are their challenges?
  2. Define Your Message: Decide what you want to say. It could be about your brand’s mission or a customer success story.
  3. Create a Character: Introduce a relatable character, like a customer or even the reader. This creates an emotional connection.
  4. Describe the Problem: Every good story has a conflict. Talk about a challenge that your character faces, one that your audience might also face.
  5. Offer a Solution: Show how your product or service helps solve the problem. This should make readers feel good and connected to your brand.
  6. Add a Call to Action: End with a clear next step. Tell your readers what to do next, like visiting your website or making a purchase.

These steps will help you make your stories engaging and relatable. To see an example of effective storytelling, you can read My Story: Follow Your Dreams.

Storytelling Creates Emotional Connections

Storytelling has always been important for human connection. It makes newsletters more interesting and can change a boring sales message into something that resonates.

Storytelling in newsletters can build stronger emotional bonds. Brands like Warby Parker and TOMS effectively use storytelling to promote their initiatives, like TOMS’ “Buy a Pair, Give a Pair” campaign. This personal touch enhances customer loyalty and engagement by showing the real-world impact of purchases.

3. Use User-Generated Content to Build Trust

Encourage your users to create content by offering things like discounts or special shout-outs. Featuring users in your newsletters or social media can motivate others to join in too. When people feel appreciated, they’re more likely to engage and contribute.

User-generated content (UGC) brings real, authentic voices to your newsletters. It adds credibility.

For example, Strava features user workout stories, and GoPro shares customer videos. This makes the newsletters more relatable and builds a sense of community.

4. Make It Interactive

To add interactive elements, you can use tools like Typeform or SurveyMonkey for polls or quizzes. Platforms like Mailchimp also offer interactive features.

Interactive elements like polls and quizzes can make your newsletter more engaging and fun. Brands like Starbucks and BuzzFeed use quizzes to engage readers and learn more about them. This makes newsletters more dynamic and keeps readers coming back. If you’re considering integrating video into your newsletters, take a look at YouTube Extends Video Shorts to 3 Minutes.

Interactive Elements Increase Engagement

Interactive content can significantly enhance reader engagement:

  • Starbucks and BuzzFeed use quizzes and interactive polls to learn more about their readers, making their newsletters more dynamic and enjoyable.
  • Including videos in newsletters is another highly effective interactive approach, increasing click-through rates by 200-300% (HubSpot)​Cognism.

5. Use AI to Automate Personalization

If you’re a small or mid-sized business, try using AI tools like HubSpot, ActiveCampaign, or Mailchimp’s AI features to help automate and improve personalisation in newsletters. For additional strategies on growing your audience, refer to 7 Ways on How to Get More Customers.

These platforms can help you analyse customer behaviours and send targeted messages that feel personalised but are automated behind the scenes. It’s estimated that personalised emails are opened 82% more than generic ones, demonstrating the importance of targeted content (SaleCycle) ​Porch Group Media.

AI is a powerful tool for making newsletters personal. Companies like Amazon and Netflix use AI to create highly targeted newsletters, which makes every reader’s experience unique.

6. Don’t Forget the P.S. Section

A P.S. can be a great way to leave a lasting impression. You can use it to share a bonus piece of information. Just be careful not to overuse it—reserve it for special messages to keep it impactful.

Chipotle uses the P.S. section to highlight special offers or new items. Adding a P.S. can be a small but powerful way to make readers take notice.

7. Use FOMO to Drive Action

Creating urgency can make people act quickly. The Fear of Missing Out (FOMO) is a strong motivator.

Try using phrases like:

  • “Limited time offer—only available until [specific date]!”
  • “Hurry, only a few spots left!”
  • “Get it before it’s gone—stock is running out fast!”

Fear of Missing Out (FOMO) Encourages Immediate Action

Emails that generate urgency can be highly effective. Companies like ASOS and Eventbrite use FOMO tactics such as “Limited time offer” or “Only a few spots left!” to drive quicker conversions. Emails with FOMO-driven content can yield significantly higher engagement rates. To learn more about the benefits and strategies for using FOMO in your campaigns, you may find Twitter Business: Pros and Cons of Using Twitter to Market Your Local Business insightful.

8. Add Surprises to Keep Things Interesting

Keep your newsletters exciting by adding a surprise element—something funny or unexpected.

Here are some ideas:

  • E-commerce: Add a quirky product description or a funny testimonial.
  • Travel: Surprise readers with unique destination ideas or funny travel stories.
  • Fitness: Share a funny fitness myth or a light-hearted story.
  • Finance: Add a playful “Did You Know?” about saving money.

Brands like Dollar Shave Club add humour, while Airbnb features unique accommodations. Adding surprise elements makes readers look forward to your next newsletter.

9. Cross-Channel Synergy: Connect All Your Marketing

Your newsletters should work well with your other marketing efforts. Creating synergy across channels helps build a stronger brand.

If you’re a smaller brand, here are some low-cost strategies:

  • Repurpose Content: Use content from your newsletters on social media or blogs.
  • Use Free Tools: Platforms like Buffer or Hootsuite help you coordinate content across different channels.
  • Email and Social Integration: Encourage followers to connect on all your platforms.
  • Collaborate: Partner with other businesses to expand your reach without extra costs.

To make your newsletters even more effective, create synergy with your other marketing channels:

  • IKEA is a great example, using email in combination with social media and catalog releases to boost engagement.
  • Low-cost tools like Buffer or Hootsuite are ideal for smaller brands aiming for better content coordination across channels.

Case Studies to Enhance Practical Insights

Mailigen’s Behavioural Segmentation:

They segmented their audience based on user behaviour and resent modified emails to those who hadn’t initially engaged, achieving a significant uplift in open rates from 20.5% to 29.1% (Neil Patel)​Neil Patel.

Wok to Walk:

They used a behavioral approach by modifying the email subject line to include a phone number for non-responders, which led to a higher engagement rate from this targeted segment​Neil Patel.

Final Thoughts

Try putting these tips into practice! Start with one idea, like adding a personalized story or an interactive quiz, and see how your audience responds.

A good newsletter does more than share information—it creates a connection with your audience. Keep experimenting, stay creative, and learn from what works well for others.

There’s no single right way to create newsletters, but if you understand your audience and speak to their needs, you’ll see results. Have fun and keep sending those great newsletters!

About the author

Blue Square Management are a web design and SEO Digital Marketing Agency based in Orpington and Bromley on the borders of South East London and Kent. We help businesses get more leads, increase sales and grow their businesses. Basically, Blue Square Management helps you get more phone calls and sell more products!We do by improving your search engine rankings and getting your found when people are looking for your products or services. We do this through online marketing, which includes SEO (Search Engine Optimisations), Local SEO, Web Design, PPC Management services, Online Reputation Management, Video Production Services, online Video Marketing and Social Media Marketing.Need help with your online marketing? Want more customers? Sell more products? Contact London & Kent's lead online digital marketing company, Blue Square Management to find out how we can help your business.